Baku: Azerbaijan is set to launch an e-social service map aimed at enhancing accessibility and automating social services across all regions. The initiative will also introduce an electronic case management system. Anar Aliyev, the Minister of Labor and Social Protection of the Population, made this announcement during the first Meeting of the Ministers of Labour, Employment and Social Protection of the Organization of Turkic States (OTS) in Baku.
According to Azerbaijan State News Agency, the minister highlighted that more than 90 percent of the 149 services offered by the ministry in the areas of labor, employment, and social protection have already transitioned to digital formats. This includes over 50 services that are proactive in nature. The move towards digitization has resulted in significant advancements, with 94 percent of old-age pension allocations being conducted proactively this year.