Senators visited the Center for New Management Technologies
Today, the official visit to the Russian Federation of the Chairman of the Senate of the Parliament of the Republic of Kazakhstan Dariga Nazarbayeva began.
As part of the visit of the delegation of the Senate of the Parliament of the Republic of Kazakhstan, a ceremony of laying a wreath at the Tomb of the Unknown Soldier in the Alexander Garden took place.
Then, the Senate Speaker visited the Center for New Management Technologies, where she got acquainted with the Active Citizen, Our City, electronic government services and crowdsourcing projects of the Moscow Government.
Projects help to provide feedback from government agencies to the city population: to respond to complaints and communications of citizens, conduct surveys and research on the attitude of citizens to city hall programs. The platform uses unique modern IT technologies, citizens can use the projects using the most popular communication services (via the website or mobile application). For example, according to the regulations of the portal Our City, the term for eliminating the problem is 8 days.
The Active Citizen project has been operating in Moscow since 2014 and has been implemented in the format of a mobile application and website for collecting citizens’ appeals and conducting large-scale surveys of Moscow residents. Survey topics include all areas of the city’s life: from designing a new metro station to changing the schedule of a state clinic. The results of the polls are taken into account when making decisions by the Moscow authorities. The implementation of the project allowed to involve a young socially active audience in the context of the discussion of urban problems. Over the 5 years of the project, more than 2.4 million Muscovites joined it.
The head of the Senate noted that the portal Our City, during the existence of which more than 3.7 million problems have been resolved, shows the possibilities and directions for improving the system of regulation of housing and communal services.
Involving citizens in the control of the maintenance and maintenance of their homes through a digital format is modern, convenient and managerial efficient. Such approaches can be considered when discussing the bill on housing and communal services, which is now in Parliament. The feedback experience with the public is interesting. There is something to think about, said Dariga Nazarbayeva.
Also today, Dariga Nazarbayeva visited the Kazakhstan pavilion at the Exhibition of Economic Achievements, restored on the site of the old pavilion of the Kazakh SSR.
Source: Mazhilis of the Parliament of the Republic of Kazakhstan