“Government for Citizens” to increase the number of public services to 792 until the end of 2016
“Today, we can receive public services by 3 main ways: “electronic government” portal; “Government for citizens” State Corporation; unified contact center on the provision of public services. During the first 9 months of 2016, more than 30 million electronic services were rendered, 17.4 thousand electronic licenses, 433.5 thousand permits were given, about 800 thousand people were registered,” D. Abayev said at the board meeting devoted to summing up results of work for 9 months.
According to the Minister, on behalf of the Head of State , “Government for citizens” state-owned corporation was created by merging four state-owned enterprises, such as PSC, Real Estate Center, State Center for pension payments, Scientific-Production Center of Land Cadaster.
“As of October 1, 2016. the state corporation rendered services to more than 29 million people. Today, there are 739 types of public services in the Register of public services, 530 of them are available through “electronic government” portal o and State Corporation. A single number 1414 put into operation for the convenience of the citizens, where anyone can get advice on obtaining government services, required documents and the current stage of the application filed by them, ” the head of department said.
In addition, the minister noted the corruption risks. As an example, he cited the detained employee of the State Corporation on the fact of corruption in Petropavlovsk.
“I think these facts gave us bad reputation. Therefore, I instruct to strengthen measures to prevent such incidents in the future. You will carry all personal responsibility. Department of the Ministry of public services in conjunction with the State Corporation should ensure the provision of public services through the State Corporation in electronic form at least 60%, and complete the connection to the new integrated system of 53 public services, transferred to the State Corporation, until the end of 2016,” D. Abayev instructed.
Source: The Prime Minister of Kazakhstan