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Dariga Nazarbayeva called for establishing order in the provision of public services

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by November 7, 2019 General

The Senate Chairman Dariga Nazarbayeva at a plenary session of the House, when considering a draft law on the provision of public services, pointed out the numerous facts of corruption in state bodies and called for establishing order in this area.

The head of the Senate cited data from the report Monitoring the state of corruption in Kazakhstan by the international organization Transparency International, in which the most corrupt organizations are the police, state universities, colleges, kindergartens, the court, urban planning control, land relations, employment and social welfare departments, military registration and enlistment offices, migration service. The report also lists the top 10 corruption issues, including treatment and admission from a specialist, getting a job, getting and registering a land plot, placing a child in kindergarten, etc.

People just pay to make it faster. Now we are actively implementing the Digital Kazakhstan program. But the data presented in the report indicate that not everything is successful there, D. Nazarbayeva summed up.

In this regard, the Head of the Senate asked the Deputy Minister of Digital Development, Innovation and Aerospace Industry, who presented the bill, Ablaykhan Ospanov: What is being done in this direction? What to do with tightening and timing? What needs to be done in order to accelerate informatization in all educational institutions?

In response to a question, Ablaykhan Ospanov said that about 500 roadmaps for optimizing and automating public services have been approved. This work continues, our commission meets every two weeks, we consider all comments, he added.

When asked by the Speaker of the Senate what measures are being taken to solve problems related to red tape and non-compliance with the deadlines for the provision of services, answered Marat Daueshov, deputy chairman of the Agency for Civil Service Affairs. As practice has shown, government agencies are not interested in removing such services from the shadows. So, since 2015, 170 new public services have been included in the register, of which 77 are initiated by the agency, he said.

Following the discussion, the Senate of the Parliament of the Republic of Kazakhstan approved the legislative amendments submitted by the Government on the provision of public services.

Source: Mazhilis of the Parliament of the Republic of Kazakhstan

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