Bakytzhan Sagintayev held a meeting to improve processes of state services
During the meeting, issues of optimization of the processes of rendering public services were discussed, and the results of the activities of the State Corporation “Government for Citizens” for 2016 and plans for 2017 were heard.
In his Address to the People “Third Modernization: Global Competitiveness”, the Head of State N.Nazarbayev set the task to implement the Third Modernization, noting the need for cardinal reforms, including the sphere of public services. As part of the implementation of this assignment, the State Corporation faces the task of introducing new technologies in the processes of providing services, improving the service and carrying out the transformation and optimization of internal processes.
The state corporation “The Government for Citizens” was created by the Decree of the Government of the Republic of Kazakhstan on January 29, 2016. During the first year of operation, the State Corporation provided 37 million services, 68.5% (24.5 million) – in electronic format.
Source: The Prime Minister of Kazakhstan