Address reference – the most popular service in the messenger
The most popular service of the eGov.kz portal in 2018 was the address certificate, which was issued more than 14 million times, the ortcom.kz reports.
At the end of the year, the most popular service in the Telegram messenger turned out to be issuing an address certificate – more than 60 thousand times in all the time, and citizens asked about 20 thousand times for a certificate of criminal record or no criminal record, said Asset Turysov, Chairman of the Board in the Central Communications Service, summing up the activities for 2018.
As the head of NIT JSC informed, over 27.5 million services were rendered to the citizens on the existing 235 state services and services of the portal, and 160 thousand requests for services received from 241 thousand users via the Telegram-bot from 141 thousand.
The amount of transactions through eGov.kz in 2018 amounted to more than 18.5 billion tenge, the speaker said.
Source: Central Communications Service of the Ministry of Information and Communications of the Republic of Kazakhstan